Terms of Service

These terms govern the paid Dylaris service provided by Bartis.Dev, sole trader Darius Achilles, Goethestr. 30, 39397 Schwanebeck, Germany ("we", "us"). Contact details are in the imprint.

They cover the managed control plane at panel.dylaris.com, the routing and protected addresses we operate, and everything you buy in the store at dylaris.com. They do not govern the open-source Dylaris panel itself: that is licensed to you under the Apache License 2.0, and if you run it on your own machines with no paid component, you need no contract with us at all.

Your own terms and conditions do not become part of the contract, even if we do not expressly object to them.

Dylaris is in beta and we say so openly on the site. Features change, some are incomplete, and behaviour may change between releases. We do not promise a particular feature set for the future, and we do not guarantee that a feature available today will still work the same way tomorrow. Where a change removes something you paid for, Section 9 applies.

A contract is formed when you complete a purchase in the store and we confirm it. To buy you need a store account, identified by your email address and signed in with a one-time code, and it must be linked to a panel account.

Keep your details current and your access credentials to yourself. Tell us without undue delay if you suspect your account has been misused. We may decline to enter into a contract without giving reasons.

If you are a consumer you have a 14-day right of withdrawal. It is set out in full, together with the model withdrawal form, on the right of withdrawal page.

Because a subscription starts working immediately, the checkout asks you to confirm that you want it to start inside the withdrawal period and that you understand you lose the right once the service has been fully performed. We record that declaration. If you withdraw before then, you owe a proportionate amount for the part already provided.

The store sells countable units. You may hold several of each, and they all sit in one subscription:

• BYON - one managed node. You supply the machine, the internet connection and the power; we supply the control plane it registers with, and the routing to it.
• Route-only - one deployable location for a Minecraft server you already run yourself, reachable through our routing.
• Address packs - additional protected addresses.
• Traffic - billed by usage above what your units include.

Protected addresses are one shared pool per account rather than a private allowance per location. It does not matter which of your locations spends them.

We do not supply the Minecraft server software, the game itself, mods or modpacks, and we are not affiliated with Mojang or Microsoft.

The prices that apply are those shown on the pricing page at the time you buy. Traffic above the included amount is billed by usage at the rate stated there.

Every price we show is a total. It is what you pay, and it already contains any turnover tax that applies to it. We are currently a small business under Section 19 of the German VAT Act (UStG), so no VAT applies today and none is shown separately.

If that changes - if we stop qualifying as a small business, or the rate changes - the total you see and pay stays the same, and the tax comes out of it rather than being added to it. That is not a price change and Section 12 does not apply to it. We will say so on the invoice, which will then show the tax contained in the price.

Payment is handled by Stripe. The subscription renews for the period you bought until it is cancelled. Your payment method, your invoices and your cancellation are all in the billing portal, which you reach from your account page.

You can cancel at any time with effect from the end of the current billing period, and you can change quantities in the billing portal. We do not refund the remainder of a period you have already paid for, except where the law requires it, in particular under the right of withdrawal.

If you reduce your quantities below what you are actually using, you have 72 hours to get back under your new limits. We tell you in the panel and by email, and the deadline is shown. After it passes, your services stop until you are within your limits again. We do not choose which of your servers to stop, because that is not our decision to make. Nothing is deleted.

We may terminate the contract with 30 days' notice to the end of a billing period, and for good cause without notice. Good cause includes serious or repeated breaches of Section 8.

You are responsible for what runs on your servers and for the people you let onto them. You will not:

• use the service for anything unlawful, or to store or distribute unlawful content,
• infringe other people’s rights, including copyright in mods, modpacks or server content,
• attack, overload or probe our infrastructure or anyone else’s, or use the service as a source or a reflector for such traffic,
• resell our routing or addresses as a standalone product, or use them for traffic that is not your own service,
• circumvent quantity limits, billing, or the technical measures that enforce them,
• breach the Minecraft End User License Agreement or Mojang’s commercial usage guidelines with the servers you run.

You must comply with data protection law towards your own players. Where we process personal data on your behalf in doing so, we will conclude a data processing agreement with you on request.

If something you run causes an acute problem for our infrastructure or for other customers, we may suspend it immediately and tell you afterwards. We will keep any such measure to what the situation requires.

We operate the service with the care of a diligent provider, but we do not promise a specific availability figure and there is no service level agreement. It is a beta service at a beta price.

Maintenance, updates and the restart of a component are part of normal operation. We will announce planned work that we expect to be disruptive where we reasonably can.

We depend on third parties, in particular our hosting provider, the payment provider and upstream networks. An outage at one of those is not something we can prevent, and Section 11 governs what we are liable for.

For BYON, we are responsible for the control plane and the routing. Whether your machine is powered on, connected and healthy is yours. For route-only, the server itself is entirely yours.

Nothing is deleted because a payment failed. The sequence is:

• A failed payment puts your account in arrears. You have three days to settle it, and we tell you in the panel and by email.
• After that the account is suspended. A further 48 hours later the cutoff applies: running servers are stopped and routing is withdrawn.
• Your data stays. Backups held in our object storage are kept for three months from the suspension, and a suspended node's registration for two weeks. After those periods they are deleted.

Paying what is owed reactivates the account and the services can be started again. Export anything you want to keep before the retention periods run out - after that it is gone, and we cannot get it back for you.

We are liable without limitation for damage caused intentionally or by gross negligence, for injury to life, body or health, under the German Product Liability Act, and to the extent we have given a guarantee.

For slight negligence we are liable only where we breach an obligation that is essential to performing the contract properly and on which you may reasonably rely. In that case our liability is limited to the damage that was foreseeable and typical for this kind of contract.

Any liability beyond that is excluded.

You are responsible for keeping your own copies of your data. Where we are liable for the loss of data, our liability is limited to the effort of restoring it from backups that were properly kept.

We may change these terms where there is a valid reason, for example a change in the law or in the service. We will tell you at least six weeks before the change takes effect, by email to the address held for your account, and the message will say what is changing.

You may object before the change takes effect, in which case we may terminate the contract to the date the change would have applied. If you do not object, the change takes effect on that date, and we will say so in the message.

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.

If you are a consumer, this choice of law does not deprive you of the protection of the mandatory provisions of the law of the country in which you have your habitual residence, and you may bring proceedings at your place of residence.

If you are a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes is our registered seat.

We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board.

If any provision of these terms is or becomes invalid, the validity of the remainder is unaffected.